our teamWe have a simple mission: guide retailers to reimagine how they run their stores and to help them form and execute a plan to improve the results they achieve. This goal may be the quest to grow profits or exceed a milestone in sales for the first time. Or it might be to achieve a better work/life balance.
These goals are only limited by the retailer’s imagination. Our role is to help them achieve their aspirations.
We do this through a combination of our team’s firsthand jewelry experience, access to the more than $1.5 Billion of jeweler sales and inventory data from 900+ stores (by far the largest pool of industry data and growing rapidly), insights from the retailer’s own business performance data, and active engagement with our clients.
Our team is also equipped to provide expert advice to jewelry vendors.
At the heart of this service is our Business Advisor team. We have selected our highly effective team based on their skills around all aspects of:
optimum inventory levels and open-to-buy
staffing, recruiting and training
sales management and goal setting
retirement and succession planning
front and back of house operations
meet the team
David BrownCo-founder and President
Gordon McListerCo-founder and Director/Systems Development Manager
Dick AbbottFounder of The Edge and Co-founder of Edge Retail Academy
Becka Johnson Kibby, G.G.Director of Operations
Michelle StichterEdge Pulse Manager / Business Advisor
Sherry SmithDirector of Business Development
Charleen PfaffBusiness Advisor
Ben Stahl, MBA, G.G.Business Advisor
Mona Lisa ShafferBusiness Advisor
Nancy HavenerBusiness Advisor Associate
Lindsey SteillFinancial Analyst
Mark Kippenberger, CAFinancial Analyst and Succesion Planning
Tom LanoixTechnical Support Specialist
Want to learn more about any of our team members?
Contact them directly or let us know through our Contact page.Contact Us