Edge Pulse

The Tools to Succeed

Your Edge Retail Academy team will fill your management toolbox with the industry benchmarks and fact-based trends you need to determine where you stand in today’s highly competitive retail jewelry marketplace.

The Power of Edge Pulse

Some of our Client’s Favorite Features

The Coaching Feature helps store owners and managers coach their staff to reach their full potential and help the store reach its sales goals. It tracks Key Performance Indicators including average staff members’ sales, average items and add-on value per receipt, discounting, how many wish lists they create and wish list items converted to sales. This feature also projects sales based on increased performance.

Using the Market Trending Feature, a store owner or manager can see how a particular vendor category is trending in sales over a 25-day period, then compare those numbers to that of other anonymous stores on Edge Pulse. Keep up with holiday, vendor, category and monthly trends.


The Coffee Catalyst report sends Edge Pulse users an email every morning detailing key store data and activity from the previous day.

The Budget Line, which appears on Edge Pulse’s Dashboard, tracks a store’s performance in real time based on an established budget goal. It also tracks daily and monthly progress toward the goal.

The Loose Diamond Benchmarking Feature allows users to see and compare trends specifically for loose diamond sales. The trends can be broken down by color, clarity, and carat weight of the diamonds. Users will be able to compare their loose diamond sales trends to that of other anonymous Edge Pulse users.

Below are several features of Edge Pulse, which can all be tracked in real time:

  • Sales, Gross Profit, and Inventory
  • Sales Associate Coaching Feature – tracks key performance indicators in real time for individual sales associates
  • Rolling 12-Month Graphs
  • Gross Profit Graph Option
  • Match Sales to Edge Layaways at Pickup
  • Link back to some reports in The Edge
  • Monthly KPI Report Delivery
  • 45+ pre-recorded training webinars for you and your staff

Edge Pulse JCK Video from The Edge Retail Academy on Vimeo.

How valuable would it be if you could manage your store—or multiple stores—at one time, from any location? What if you could track sales as they happen—and reward your sales people or sales manager instantly for their positive performance? What if your team could access information about what vendors and products are popular right now? Would it help them close more sales? Would it also help you replenish fast-selling trending stock before you run out? Edge Pulse also allows you to measure the amount of profit you may be losing due to discounting. Would that be valuable to you?

If you answered yes to even one of these questions, you need to learn more about all the things Edge Pulse can do for you.

Contact us to learn more about Edge Pulse.

“Edge Pulse is an amazing tool! I can see our sales in real time; no waiting until the KPI report comes out to see how we are doing. Are we making our goals? Who is my top sales person? How was this same time period last year? The answers to all of these questions are available at my fingertips, whether I am at my desk, out to lunch, or off for the day. I especially like having instant access to AdvantEDGE. This will truly help take us to the next level!”

Tricia Soule LaBiche
LaBiche Jewelers, Meridian, Mississippi

“The Edge Pulse has the correct name. After another meeting with Darci, who has untold patience, I truly have the Pulse of our business at my fingertips. It is unbelievable for all this information to be stored on a small electronic device that fits into my pocket.
The Edge Retail Academy is the best in our business. Thank you for keeping us on task so that we may move our business to its optimum level.”

Don Goodman
Diamond Jewelers

“Working with The Edge Retail Academy has helped me to not only pave my path toward my goals it also helped realize what my goals are. Learning the way to review my reports has made me understand my business in a way I did not know was possible. I can now see on a regular basis how my business is doing and then make an adjustment to realign with my goals.”

Cindi Haddad-Drew
Cindi’s Diamond & Jewelry Gallery, Foxborough, MA